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:::Innovative Services and Covenient Measures

Thanks to computerized Intranet service, citizens are able to apply for current or canceled household registration transcripts at any household registration office.

Citizens who have their households registered in Taichung City may apply for an English version of cross-district current or canceled household transcripts in person or through online service. The document will be issued in six working days.

Citizens may file applications at the household registration office when they move in or out of their residence.

To meet various needs in a multicultural society and better serve office workers, we offer service from 12:00-13:30 and 17:30-19:00 Monday to Friday except national holidays.

Home services are available for those who are aged, seriously ill or disabled and are not able to file applications at the household registration office in person. Citizens may request home services by phone, fax or through an authorized representative.

Citizens who are not able to file applications in person due to work, serious illness, overseas travel or distance from the city may fill in a proxy form and authorize other people to apply for them. However, for paternal identification, discontinued adoptions, and marriage or divorce registration, proxy applications may be authorized in advance by the Household Registration Office. If citizens are overseas and authorize other people to act on their behalf, the proxy document has to be notarized by the R.O.C. Embassy, Bureau of Consular Affairs or Straits Exchange Foundation (for citizens staying in the mainland China area).

Citizens may apply for the registration of paternal identification, adoption, place of birth, guardianship, discontinuing adoption, issuing of ID cards and re-issuing of Household Certificates at any household registration office.

To provide convenient and efficient service, we have set up a quick service area (counters No. 1 to 4 near the entrance) for issuing household registration transcripts, on first floor of the Zhong Shan Land Administration Building.

Citizens may apply for a Citizen Digital Certificate IC card at any registration office. Through the Internet, people can enjoy many convenient e-services provided by the government, such as personal tax declaration online service, online inquiry services using Electronic Motor Vehicles and Driver Information, online household registration affairs services, land administration application service, Chunghwa Telecom’s e-counter, and online farm and labor insurance services.

There are three ways to deal with the loss of an ID card: (1) Reporting the loss at any registration office in person, (2) Calling to report the loss at the registration office your residence is registered at, (3) Or applying for “Household & Military Service Record e-service” (http://www.ris.gov.tw) and “Application for ID card loss or revocation” via the Citizen Digital Certificate.

Those who would like to view, copy or duplicate archive records should fill in an application form. Fees for duplicating archival records will be charged in accordance with set standards.